How to contact Air Canada?

How to contact Air Canada?

Air Canada is one of the best airlines that offers many services to passengers such as best deals, special attendant, baggage allowance, fast customer service and many more. If you want to travel with an Air Canada flight and need information about the service or get a ticket, you can contact the customer service department by calling live chat, by email, through social networks and in other ways.

Contact Air Canada by phone

The quickest way to get help is to make a call. For this you need to contact the Air Canada phone number at 000 800 040 1885 and you can resolve all types of issues with an available agent.

This is a toll-free and audible number 24 hours a day and the day does not matter to get a solution. Sometimes there may be a large number of calls so you may face long waiting times so you can wait until it connects or try another method to solve your problem.

Process to make a live chat with Air Canada

Air Canada representatives also assist travelers through live chat to provide appropriate information regarding their queries. If you want to have a conversation, follow the steps below.

  1. Go to the official Air Canada website.
  2. Select contact information at the bottom left of the page.
  3. The chat icon will appear at the bottom right of the screen.
  4. You will contact an Air Canada agent.
  5. Once you are with an agent, you will be able to resolve your issue at the same time. You can discuss your problem with a virtual agent 24 hours a day, but an expert will assist you during business hours.

Contact Air Canada by email

Travelers can submit complaints or requests about Air Canada flights through the online email form. If you want to send an email, follow the steps below.

  • Visit the official Air Canada website.
  • Select the contact information and get the “email us” option.
  • You have to follow the steps that appear on the screen according to your needs.
  • Once you send an email, you will get a resolution within 24 hours from Air Canada customer service department.

How many hours before do you have to be at the Air Canada airport?

If you have booked a flight with Air Canada, you will need to arrive at the airport 4 to 2 hours before the flight departure time for all flights Within Canada. If you have flights to/from the US, you must arrive at the airport 3 to 2 hours before the scheduled flight departure. For international flights (including Mexico and the Caribbean) you must arrive at the airport at least 4 to 2 hours before the scheduled departure of your flight. If you have any questions about the status or time of your flight, please consult Air Canada customer service experts for the appropriate information.


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